Genicom 3600 Manual do Utilizador

MaintenanceManual3600 Bar Code Label PrinterP/N 062905-001

3600 Printer Maintenance Manual5-14 3600M.052UppermediaguideLowermediaguideLabel gap sensorLabel gapsensorhousingLift springLockingtabs6. Use a small

Remove and Replace Procedures5-155Replacing the TTR Drive Roller and Gear/PulleyTo replace the TTR drive roller or the TTR drive gear/pulley or both,

3600 Printer Maintenance Manual5-165. Remove the TTR drive gear/pulley retaining E-ring. Retain the washerlocated between the E-ring and the TTR driv

Remove and Replace Procedures5-175To replace the TTR drive roller and TTR drive gear/pulley1. Position the TTR drive gear/pulley with the correct was

3600 Printer Maintenance Manual5-18Replacing the TTR Takeup Hub, Clutch/Pulley, and BeltTo replace the TTR takeup hub, TTR takeup clutch/pulley, and T

Remove and Replace Procedures5-1955. Pull out on the TTR takeup hub to release the clutch/pulley assembly.Retain the thin washer located between the

3600 Printer Maintenance Manual5-20Replacing the TTR Supply Hub and Adjusting PlateTo replace the TTR supply hub, the TTR supply hub adjusting plate,

Remove and Replace Procedures5-215To replace the TTR supply hub and TTR supply hub adjusting plate1. Remove the two Phillips screws securing the TTR

3600 Printer Maintenance Manual5-22Replacing the Platen Roller and GearThe platen roller and platen roller gear can be replaced separately or at thesa

Remove and Replace Procedures5-235 3600M.057PlatenrollerLoweroutboardplateTear barSnapringPlaten rollergearTear barsupportE-ringWasherTo replace the p

hc nug c39 frank Before You BeginxiBefore You BeginThis section describes the purpose and arrangement of this manual to you. It isintended to bring

3600 Printer Maintenance Manual5-24Replacing the Liner Drive and Takeup ComponentsTo replace any combination of the liner takeup hub, liner reverse ge

Remove and Replace Procedures5-255 MotorplateLiner takeup hubSubplateLiner reverse gear 13600M.058Snap ringThin washerThick washerLiner takeuphubLine

3600 Printer Maintenance Manual5-266. You can replace the liner takeup hub and/or liner reverse gear 1 now.7. Install the thick washer removed in St

Remove and Replace Procedures5-2753. Remove the liner drive gear/pulley retaining E-ring. Retain the washerlocated between the E-ring and the liner d

3600 Printer Maintenance Manual5-28To replace liner reverse gear 2, the liner takeup clutch/pulley, liner reverse shaft,liner drive gear/pulley, and l

Remove and Replace Procedures5-2953. Remove the liner takeup hub and reverse gear 1 as described in Steps 4 and5 of that procedure (page 5-24).4. Pu

3600 Printer Maintenance Manual5-30Replacing the Stepper MotorTo replace the stepper motor, you will need the following parts and tools:• Main steppe

Remove and Replace Procedures5-315Replacing the AC Plug/Input FilterTo replace the AC plug and input filter assembly, you will need the followingparts

3600 Printer Maintenance Manual5-32Replacing the Power Switch/Circuit BreakerTo replace the power switch and circuit breaker assembly, you will need t

Remove and Replace Procedures5-3354. Compress the tabs that hold the power switch secured to the back plate andpush it out of the main deck plate.5.

3600 Printer Maintenance ManualxiiWarnings and CautionsThe warnings and cautions in this manual use the following format andaddress the issues describ

3600 Printer Maintenance Manual5-343. Remove the two screws holding the transformer to the base plate and slidethe transformer toward the front of th

PCB Drawings and Schematics6

PCB Drawings and Schematics6-36This chapter contains the assembly drawings, parts lists, and schematic diagrams forthe 3600 main PCB.PL# 061591-003

3600 Printer Maintenance Manual6-4PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 2/10PL REV: D

PCB Drawings and Schematics6-56PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 3/10PL REV: D

3600 Printer Maintenance Manual6-6PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 4/10PL REV: D

PCB Drawings and Schematics6-76PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 5/10PL REV: D

3600 Printer Maintenance Manual6-8PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 6/10PL REV: D

PCB Drawings and Schematics6-96PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 7/10PL REV: D

hc nug c39 frank Before You BeginxiiiHow This Manual Is OrganizedYou will find the following information in the referenced section:For information a

3600 Printer Maintenance Manual6-10PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 8/10PL REV: D

PCB Drawings and Schematics6-116PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 9/10PL REV: D

3600 Printer Maintenance Manual6-12PL# 061591-003 TITLE: PCB ASSY,MAIN,3600 PAGE 10/10PL REV: D

3600M.072

3600M.073

3600M.074

3600M.075

3600M.076

3600 Printer Maintenance ManualxivTerms and ConventionsThe following terms and conventions occur throughout this manual. Acomplete glossary of terms i

Replacement Parts7

Replacement Parts7-37This chapter contains a list of 3600 printer replacement parts referenced toillustrations.Replacement PartsThe following table is

3600 Printer Maintenance Manual7-4ID No. Part Number Description17, 27 059012-009 PLATE, FRONT COVER18, 20, 21, 40,66, 155526036 SCREW, PHP, W/INT STA

Replacement Parts7-57ID No. Part Number Description61 585525-001585525-002XFMR, 3600, 47-63HZ, 100V/120V XFMR, 3600, 47-63HZ, 200V/240V62 041776 JUMPE

3600 Printer Maintenance Manual7-6ID No. Part Number Description101 061902-001 ARM, MEDIA BRAKE102 062352-002 BELT, FLAT POLYURETHANE, 1.75 ID103 0619

Replacement Parts7-77ID No. Part Number Description144 061551-002 CABLE ASSY, MOTOR MAIN STEPPER147 059102-002 BRACKET, MOTOR MOUNT148 061554-004 PLAT

3600M.091151234567891011121314

26161819202122232425173600M.092

hc nug c39 frank Before You BeginxvAdditional InformationThe following documents may be of interest or help to you in servicing the3600 printer.3600

272829303132333435363738394041424344454647483600M.093

3600M.094714950515253 5455565758596061626364656667696870

7273747576777879 80818283848586878889909192 9394959697983600M.095

3600M.096 99100101102103105104106107108109110111112113114115116117118119120121122123124

1251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621371331631651641663600M.097

AppendixA

AppendixA-3AThis appendix describes the theory of operation for the 3600 printer.Functional Description of the 3600 MechanicsThis section describes th

3600 Printer Maintenance ManualA-4A media supply assist roller and brake assembly are part of the media supplypost function. The free spinning roller

AppendixA-5APower Fail DetectionThe power fail detection circuitry consists of IC U31, diodes D7, D8, D9, andD11 and various resistors and capacitors.

3600 Printer Maintenance ManualA-6Motor DriverThe motor driver circuit of the 3600 consists of ICs U2, U21, U17, and U19;discreet parts Q16, Q1, Q3, Q

AppendixA-7AProcessorThe processor used in the 3600 is a MMC68332 32-bit integratedmicrocontroller. Based on the MC68020, the MC68332 contains four pe

3600 Printer Maintenance ManualA-8Channels 7 and 8 These outputs control the front panel LEDs. They can be setto high, low, or square wave outputs

AppendixA-9AMemoryThe MC68332 has separate address busses and data busses. All I/O is memorymapped and the SIM chip selects are used to select program

3600 Printer Maintenance ManualA-10Communications InterfaceThe communications interface for the 3600 follows the Intermec Standard DataConnector stand

AppendixA-11AChip Select GenerationGALs U23 and U25 are designed to take the MC68332 bus control signals andconvert them into ASIC and I/O option cont

3600 Printer Maintenance ManualA-12TimingRow Name Formula Min Max Margin Comment 1D Tclsa [3,30] 3 30 332 Clk low to sel asserted 2V Tco [2,10] 2 10 G

AppendixA-13ATiming Diagram3600M.100S0 SW S2 S4 S0 S2 S4 S0 SW SWD1 D2 D0 D3 D4 D5 D6 D013112519row col row3736323435330ns 100ns 200ns 300ns 400ns 500

3600 Printer Maintenance ManualA-14Functional Description of the 3600 SoftwareThis section describes the basic software functionality of the 3600 prin

AppendixA-15AThe ideal setting keeps imaging just ahead of printing. This ideal setting can befound by the proper selection of image bands and print s

c39 c39 frank General Information1

3600 Printer Maintenance ManualA-16The third 1 inch of the label is imaged into the third image band. Printingbegins from the first image band, as ind

AppendixA-17AThe final 1 inch of the label is imaged into the second image band. Printingcontinues from the third band. At this point, the label has b

3600 Printer Maintenance ManualA-18Font CachingMost of the imaging time during text creation is spent converting characterdescription data into charac

AppendixA-19AFont Caching Flow ChartRequest forcharacterCheck cache for requested characterAllocate memoryin cachefor characterAvailable memoryis retu

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c39 frank General Information1-31This chapter identifies basic features, options, and technical specifications of the3600 printer. It names principal

c39 c39 frank Intermec Corporation6001 36th Avenue WestP.O. Box 4280Everett, WA 98203-9280U.S. technical and service support: 1-800-755-5505U.S

3600 Printer Maintenance Manualc39 c39 frank 1-43600 FeaturesThe 3600 printer’s features are summarized in the following list:• Print speed from 2 t

c39 frank General Information1-51Printing SpeedMaximum 5 ips (50.8 mm per second)Minimum 2 ips (127 mm per second)The print speed can be changed in 1

3600 Printer Maintenance Manualc39 c39 frank 1-6CommunicationsAsynchronous RS-232C, RS-422, RS-485 interfacesSerial ASCII codeHardware (Ready/Busy) f

c39 frank General Information1-71Factory Default SettingsThe following is a list of the factory default settings for the 3600 printer:Configuration D

3600 Printer Maintenance Manualc39 c39 frank 1-8Coax InterfaceAllows connection of the 3600 printer to IBM coax systems. The 3600 emulatesan IBM 3287

c39 frank General Information1-91Principal Functional PartsThe following illustrations identify the common name and location of the majorfunctional e

3600 Printer Maintenance Manualc39 c39 frank 1-103600M.003Liner takeuphubSelf-strip/liner rollerPrinthead liftleverMedia rollLower mediaguideMediaacc

c39 frank General Information1-111Basic Printer Setup and OperationDetailed operating instructions for the 3600 printer are contained in the user’sma

3600 Printer Maintenance Manualc39 c39 frank 1-12Media or System FaultsIf you are servicing a printer indicating a media or system fault, refer toCha

c39 frank General Information1-131DIP Switch SettingsThe DIP switches on the rear panel of the printer control communicationsparameters, media type c

hc nug nug c3c3iiiContributorsTechnical Writer: Robert ShawEditor: Craig ThompsonTechnical Illustrator: George WilsonTechnical Reviewers: Cathy Aragon

3600 Printer Maintenance Manualc39 c39 frank 1-14Serial Port SettingsParameter Settings DescriptionBaud Rate 1200, 2400, 4800, 9600,19,200The rate, i

c39 frank General Information1-151Using the Printer Command SetYou can also create labels by downloading formats (designs) and data createdwith the p

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Preventive Maintenance2

Preventive Maintenance2-32This chapter identifies scheduled maintenance actions and provides illustratedprocedures for cleaning the 3600 printer.Preve

3600 Printer Maintenance Manual2-4Inspecting the PrinterYou should routinely inspect the printer and the rest of the data collectionsystem. Your inspe

Preventive Maintenance2-52Removing the Media CoverMost of the cleaning procedures require that you remove the media cover.To remove the media cover1.

3600 Printer Maintenance Manual2-6Cleaning the PrintheadSince the printhead must maintain close contact with the media to providegood print quality, c

Preventive Maintenance2-723. Remove the media from the paper path and the ribbon (if installed) fromthe TTR supply and takeup hubs.4. Use a cotton s

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3600 Printer Maintenance Manual2-8Cleaning the Rollers and Tear BarCleaning the platen roller and the tear bar preserves print quality by ensuringclos

Preventive Maintenance2-92Cleaning the Media Guides and Media PathClean the media guides and media path regularly to keep debris off the mediasurface

3600 Printer Maintenance Manual2-105. Use a lint-free cloth moistened with isopropyl alcohol to clean the uppermedia guide. Be sure to remove all tra

Preventive Maintenance2-112Cleaning the Label and Ribbon SensorsThere are three label sensors and a ribbon sensor on the 3600 printer thatrequire clea

3600 Printer Maintenance Manual2-125. Pull down on the lower media guide to expose the label gap sensor. Usinga soft bristle brush, remove all debris

Testing and Adjusting3

c39 frank Testing and Adjusting3-33This chapter contains procedures for testing the printer’s performance as a qualitycheck during preventive mainten

3600 Printer Maintenance Manualc39 c39 frank 3-4Running Test and Service Mode at the PrinterNote: When the printer is placed in Test and Service mode

c39 frank Testing and Adjusting3-53Test and Service Switch Settings3600M.0201 2 3 4 5 6 7 8TESTSTest PrintsC

hc nug c39 frank ContentsvContentsBefore You Begin xiSafety Summary xiWarnings and Cautions xiiPurpose of This Manual xiiAdditional Information

3600 Printer Maintenance Manualc39 c39 frank 3-6Test and Service Configuration Settings3600M.0211 2 3 4 5 6 7

c39 frank Testing and Adjusting3-73Printing Test LabelsThe test labels can be used for checking printhead alignment, printhead bias,dots out of speci

3600 Printer Maintenance Manualc39 c39 frank 3-8Software ConfigurationThis three-label set lists current configuration parameters that are set from t

c39 frank Testing and Adjusting3-93FormatThis label, which can be a test of a single format or can provide a two-labelsample of all the formats, has

3600 Printer Maintenance Manualc39 c39 frank 3-10FontThis is a multiple-label test of the available fonts. You can test a single font(Font 20 shown)

c39 frank Testing and Adjusting3-113Running Test and Service Mode From a Host ComputerWhen conducting Test and Service mode functions from a computer

3600 Printer Maintenance Manualc39 c39 frank 3-12Test and Service Mode Command Descriptions (continued)Command Code Test DescriptionS Transmit Printh

c39 frank Testing and Adjusting3-1335. A good test will result in the following printout : 3600M.0296. To enter normal print mode again, switch the

3600 Printer Maintenance Manualc39 c39 frank 3-14Adjusting the Print Bias for Print QualityAdjust the bias with a straight-slot screwdriver if the pr

c39 frank Testing and Adjusting3-153Adjusting the Print IntensityNote: Before you adjust print intensity, verify the sensitivity rating for the media

3600 Printer Maintenance ManualviPrincipal Functional Parts 1-9Basic Printer Setup and Operation 1-11Front Panel Operation 1-11Over-Temperature 1-

3600 Printer Maintenance Manualc39 c39 frank 3-16Adjusting the Printhead Adjustment Lever for Print QualityThe printhead adjustment lever is located

c39 frank Testing and Adjusting3-173Adjusting the Label Mark SensorThe mark sensor detects the mark on the back of continuous media stock. Theoutput

3600 Printer Maintenance Manualc39 c39 frank 3-183. Slide the mark sensor into a position that centers it over the label mark asthe media passes by.

c39 frank Testing and Adjusting3-193Adjusting the Label Gap SensorThe label gap sensor output enables the software to determine the leading edgeof a

3600 Printer Maintenance Manualc39 c39 frank 3-20Adjusting the Label Taken SensorThe label taken sensor output enables the software to determine that

c39 frank Testing and Adjusting3-213Aligning the PrinterThe following procedures provide instructions for aligning the rollers, aligningthe printhead

3600 Printer Maintenance Manualc39 c39 frank 3-22Aligning the RollersYou should perform this procedure every time an outboard plate is removed orrepl

c39 frank Testing and Adjusting3-2336. When the tool fits properly on all of the rollers and the bushing, tighten thescrews on the outboard plate th

3600 Printer Maintenance Manualc39 c39 frank 3-24 Note: This is a change in procedure from previous printhead alignmentinstructions that directed th

c39 frank Testing and Adjusting3-253Aligning the TTR Supply HubYou should align the TTR supply hub only if you are experiencing ribbonwrinkle on full

hc nug c39 frank ContentsviiAdjusting the Printer 3-13Adjusting the Print Bias for Print Quality 3-14Adjusting the Print Intensity 3-15Adjusting

3600 Printer Maintenance Manualc39 c39 frank 3-26 Note: If this adjustment does not eliminate ribbon wrinkling, try readjusting theribbon supply hub

Troubleshooting4

Troubleshooting4-34This chapter provides you with information that will help you determine why a printermay not be working and how to get it working a

3600 Printer Maintenance Manual4-4Troubleshooting ChecklistIf the host receives an error message or a functional problem with the printer isencountere

Troubleshooting4-54Error HandlingThis section describes how the 3600 printer handles certain error conditions itmay encounter in printer or programmin

3600 Printer Maintenance Manual4-6Invalid Numeric Character ErrorsIf non-numeric characters are included within a numeric data string in acommand, the

Troubleshooting4-74Printer ErrorsError Code Problem Solution00 No error.01 Invalid bar code check character. Verify the bar code check character modif

3600 Printer Maintenance Manual4-8Printer Errors (continued)Error Code Problem Solution32 Non-immediate command or datareceived after buffer full.Allo

Troubleshooting4-94Printer Operation ProblemsIf a printer is not operating correctly, try locating the problem andimplementing the solution from the f

3600 Printer Maintenance ManualviiiRemove and Replace ProceduresReplacing Printer Components 5-3Replacing the Lithium Battery 5-4Replacing the Print

3600 Printer Maintenance Manual4-10Print Quality ProblemsIf labels are not printing properly, try locating the problem and implementingthe solution in

Troubleshooting4-114Symptom Possible Causes SolutionPrint quality is poor. Incorrect media sensitivity. Change sensitivity setting to match the type o

3600 Printer Maintenance Manual4-12Communications ProblemsIf a printer is not receiving downloaded data, consider the causes and solutionsin this sect

Troubleshooting4-134To check for communications problems1. Check the cabling from the printer to the host system.2. Check the interfacing of the dev

3600 Printer Maintenance Manual4-14Electromagnetic and Radio Frequency InterferenceNoise induced in interface cables can result in the printer receivi

Troubleshooting4-154AC Power Problems (Surges, Sags, Spikes, Noise, and Outages)Most environmental problems involve the AC power line. In the 3600 pri

3600 Printer Maintenance Manual4-16Miscellaneous ProblemsThe following information identifies some possible printer problems and whatmight be their ca

Remove and Replace Procedures5

Remove and Replace Procedures5-35This chapter contains illustrated instructions for removing and replacing keycomponents of the 3600 printer.Replacing

hc nug c39 frank ContentsixAppendixFunctional Description of the 3600 Mechanics A-3Functional Description of the 3600 Electronics A-4Power Supply

3600 Printer Maintenance Manual5-4Replacing the Lithium BatteryTo replace the lithium battery, you will need the following parts and tools:• 1.75AH 3

Remove and Replace Procedures5-55Replacing the PrintheadTo replace the printhead, you will need the following parts and tools:• 6.6-inch 5 mil printh

3600 Printer Maintenance Manual5-65. Use a straight-slot screwdriver to loosen the printhead retaining screws,located in the center of the printhead

Remove and Replace Procedures5-754. Lift the front bezel cover away from the printer and lay it on a flat surface.5. Use the #2 Phillips screwdriver

3600 Printer Maintenance Manual5-8Replacing the Main PCBTo replace the main PCB, you will need the following parts and tools:• 3600 main PCB assembly

Remove and Replace Procedures5-95Replacing the Kanji/Katakana Option PCBTo replace a Kanji/Katakana PCB, you will need the following parts and tools:•

3600 Printer Maintenance Manual5-103. Unplug the Kanji/Katakana PCB from the main PCB using a gentle rockingmotion while pulling it away.4. Install

Remove and Replace Procedures5-1155. Disconnect the label mark sensor cable from the main PCB, remove thecable from the two plastic clips, and push i

3600 Printer Maintenance Manual5-12Replacing the Label Taken SensorTo replace the label taken sensor, you will need the following parts and tools:• L

Remove and Replace Procedures5-135Replacing the Label Gap SensorTo replace the label gap sensor, you will need the following parts and tools:• Label